LahoreLawns.Com follows a transparent returns policy for all products bought from the online store.
- You can return only unused products you have ordered if informed on the same day of Delivery.
- Used products cannot be returned.
- Once the product is received back, we’ll arrange Exchange or *Refund as requested.
- Refund for Online Paid Orders is credited back to payment method used.
- Refund for COD orders is credited are Store Credits.
- Store Credits are valid for 6 months & can be used for new orders.
Cancellation needs to be done with in the 24 hours of order confirmation. After 24 hours no cancellation query shall be entertained.
When the payment is made in cash then the refund shall be processed by mode of NEFT/cheque. lahorelawns.com will make refund NEFT/Cheque only in the registered name of the customer.
When the payment is made using a credit/debit card (or any form of online payment) then the amount is credited back to the same account from which the payment is made.
When a refund is to be made due to sizing issues from customer’s end then the amount will be refunded in the form of Credit Voucher.